Consulting Forward UK | High-Paid Marketing Consultant Training

About This Policy

Hello. At Consulting Forward UK, we help experienced marketers in Leeds and across the UK become well-paid consultants. Your privacy matters to us, and we want to be upfront and clear about how we handle your personal information. This policy explains what information we collect, why we collect it, what we do with it, and what your rights are. We've tried to keep it simple and easy to understand.

When we say 'we', 'us', or 'our', we're talking about Consulting Forward UK, a business based at 110 Briggate, Leeds LS1 6BG, UK.

What Information We Collect

Information You Give Us Directly

We collect information you provide when you interact with us. This happens when you:

Sign up for one of our courses.
Subscribe to our email newsletter or any other mailing list.
Fill out a contact form on our website to ask a question.
Speak to us on the phone or send us an email.
Register for an account on our platform.

The sorts of details we collect might include your name, email address, phone number, and any payment information you provide when buying a course. We only ask for what we need to provide our services and communicate with you.

Information We Collect Automatically

When you visit our website, we automatically collect some technical information. This helps us understand how our site is used and how we can make it better. This information includes:

Your IP address (a number that identifies your computer on the internet).
The type of web browser you're using (like Chrome or Firefox).
The pages you visit on our site and how long you spend on them.
The device you're using (e.g., mobile phone, desktop computer).
How you found our website (e.g., from a search engine or another link).

This information helps us iron out any issues on the site and improve your experience. We don't use this data to identify you personally.

How We Use Your Information

We use the information we collect for a few key reasons, all related to providing you with the best possible service:

To provide you with the courses, materials, and support you've signed up for.
To communicate with you about your courses, account, or any questions you've asked us.
To send you our newsletter and other useful tips for consultants, but only if you've given us permission to do so. You can stop receiving these at any time.
To improve our website and courses based on how people use them. This means we can offer better, more practical advice.
To ensure the security of our website and services, keeping everyone safe.
To meet our legal obligations and any regulatory requirements here in the UK.

Cookies and Similar Technologies

Our website uses 'cookies'. These are small text files placed on your computer or mobile device when you visit a website. They help the site work better and remember things about your visit.

We use a couple of types:

Essential Cookies: These are needed for our website to function properly. For example, they might remember what's in your basket if you were buying a course.
Analytics Cookies: These help us understand how visitors use our site, which pages are most popular, and if there are any problems. This data is anonymous and helps us improve our services.

You can control or switch off cookies in your web browser settings. Just be aware that if you do, some parts of our website might not work as well or some features might not be available.

Who We Share Your Information With

We take your privacy seriously. Consulting Forward UK will never sell your personal data to anyone. We only share your information in specific situations, and always with trusted partners:

Service Providers: We work with other companies that help us run our business. This includes things like payment processors (to handle your course fees securely), website hosting services (where our website lives), email providers (to send you our newsletters), and analytics services (to help us understand website usage). These partners are only allowed to use your information to perform the services we've asked them to, and they must keep it confidential and secure.
Legal Reasons: We may share your information if we are legally required to do so by UK law, or if it's necessary to protect our rights, property, or the safety of our customers or others.

How We Store Your Information

Your personal information is stored on secure servers. We make sure these servers are protected with appropriate security measures. We aim to store your data within the UK or European Economic Area (EEA) wherever possible. If any data is stored outside this area, we ensure proper safeguards are in place to protect your rights, as required by UK data protection laws.

We keep your personal information only for as long as it's needed for the purposes we collected it for, or for as long as we're legally required to keep it. Once it's no longer necessary, we dispose of it securely.

Your Rights Over Your Information

Under UK data protection laws, you have several important rights regarding your personal data:

Right to Access: You can ask for a copy of the personal information we hold about you.
Right to Rectification: If you think any information we hold about you is wrong or incomplete, you can ask us to correct it.
Right to Erasure ('Right to be Forgotten'): In certain circumstances, you can ask us to delete your personal information.
Right to Restrict Processing: You can ask us to limit how we use your data in certain situations.
Right to Object: You can object to us using your personal information for direct marketing or in other specific situations.
Right to Data Portability: You can ask to receive your personal data in a common, machine-readable format, or ask us to send it to another organisation.

If you want to exercise any of these rights, please get in touch with us using the contact details below. We'll respond to your request within one month, as required by law.

If you have a complaint about how we handle your data, you have the right to contact the Information Commissioner's Office (ICO), which is the UK's independent authority for data protection.

Links to Other Websites

Our website might have links to other websites that aren't run by us. We have no control over how these sites handle your privacy, and this policy doesn't cover them. We encourage you to read the privacy policies of any website you visit, especially before giving them any personal details.

Changes to This Privacy Policy

We might update this Privacy Policy from time to time. If we make any big changes, we'll let you know by putting a notice on our website or, if appropriate, by sending you an email. The date at the top of this page will always show when it was last updated.

It's a good idea to check back here every so often to make sure you're happy with how we handle your information.

Contact Us

If you have any questions about this Privacy Policy, or if you want to talk about how we handle your personal data, please don't hesitate to get in touch. We're here to help.

Consulting Forward UK
110 Briggate, Leeds LS1 6BG, UK
Email: [email protected]
Phone: +44 113 496 0991

Privacy Policy